Hired to lead design and built team from ground up

Goal - shepherd a design thinking mentality to a large financial institution while building design foundation to scale

GTM plan and execution

Member of small core team tasked with investing minimal resources until we proved product market fit

Launch in 6 months - where previous attempts had failed

Led core team, created roadmap and garnered executive buy in for MVP

Unified the entire customer experience with redesign of website, loan originations, credit card application and more

Part of core team from Postano acquisition

Reimagined command center product in this new enterprise setting. Managed a global team of service designers that helped deliver best in class experiences for Fortune 500 companies

Built SaaS software at lightning speed

Products we built, helped companies engage with customers through multiple channels, drive brand awareness and visualize social data.

Worked with multiple stakeholders throughout development

Made sure client services had a product and delivery process that ensured a delightful customer experience that drove engagement.